Sablier is committed to protecting your privacy while interacting with our content, products and services. We want to provide a safe and secure environment for all of our customers.

The purpose of this Privacy Policy is to tell you what kind of information we may gather about you when you visit our site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct this information.

Our policy allows you to choose what kind and how much information you provide to us and to control how we use whatever information you give us. Our goal is to provide you with a satisfying experience while allowing you to control your privacy and to give you a means to voice any questions or concerns you may have.

Collecting Anonymous Information

We automatically collect general website traffic information (such as how many people have visited the site, most popular pages etc). This information is collected into aggregate results in order to evaluate our service and business practice in an effort to provide you with an optimum shopping service.

Collecting Personal Information

We collect personal information submitted by you to manage and deliver your order or as part of an entry to a competition or product review. Personal information you supplied when ordering is available online for your reference by logging into your account.

Use of Personal Information

We will use personal information as supplied by you to process and deliver your order. We will disclose personal information such as your delivery address to a delivery service provider (ie a courier) as selected by you when you place your order. We do not disclose personal information for any other purpose.

Under no circumstances will Sablier sell or receive payment for licensing or disclosing your personal information.

Offline

If you do not wish to place your order on the internet, we offer you the option of faxing or mailing your order. Please follow the instructions when placing your order.

Cookies

For added convenience, we have employed a "cookie" system for our website. A "cookie" is a small file placed on a customer's machine which lets our site store information. This information allows us to make our site easier to use. Cookies allow our servers to keep track of customer details between visits to our site. The information stored by the cookie includes the data that is provided during online registration. This information is only accessible online when a customer enters their username and password. Other information stored by the cookie includes website traffic data. This is not used to identify individual details but only collated into aggregate anonymous results in order to evaluate and improve our shopping service for our customers.

Credit card information is never stored in the cookie.

Privacy

Personal information like your address and phone number is only accessible after supplying a username and password. You must login before you can check your order status or history, view or edit your registration details or order online.

Once you have logged in your account will remain open until you quit the browser.

Email Addresses

We will store your email address if you send us a query, place an order or subscribe to an email list. Your email address is used for the purpose you provide it for and statistical information. It will never be disclosed for any other purpose.

Email Subscription

Sablier’s email subscription service is provided to communicate product information, special events and offers of interest to you based on the information that you have provided to us.

Our email subscription service is an ‘opt-in’ system. You may unsubscribe at any time.

Spam

We will never knowingly send you electronic messages without your consent.

Credit Card

Unencrypted credit card information is NOT stored on our internet servers. When you place an order our website encrypts and passes all order information to our back-office system. This system is not connected directly to the internet.

Firewall

Our order processing system is firewall protected. A firewall is a hardware and software security system designed to filter specified exchanges of information and restrict access to authorised systems and users.

Third Parties

Sablier never sells personal or anonymous information to third parties. Our business arrangements with third party service providers provide for complete confidentiality.

Access and correction: personal data

If Sablier holds your personal information we will where possible provide you with access to the information upon request. Sablier will take reasonable steps to correct any inaccurate information so that it is accurate, complete and up to date.

Complaints about privacy

If you have any complaints relating to online privacy issues on our website, please email privacy@sablier.com.au. While Sablier accepts no liability for any material or links posted to the website, we will investigate all complaints.

Changes to the Privacy Policy

If we decide to change our Privacy Policy, we will post those changes here.